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Profile photo of a State Farm Agent named: Kristi Harwood-Causley

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State Farm® Insurance Agent

Kristi Harwood-Causley

2637 Ashmun Street
Sault Ste Marie, MI 49783

Behind Taco Bell and 4Front Credit Union; Building is shaped like a barn

Profile photo of a State Farm Agent named: Kristi Harwood-Causley

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 5pm
After Hours by Appointment
Call us 24 hours a day!

Contact me to schedule a virtual meeting


2637 Ashmun Street
Sault Ste Marie, MI 49783



The State Farm Insurance office of Kristi Harwood-Causley is pleased to serve the residents of Northern Michigan, including Sault Ste Marie, Brimley, Kinross, Rudyard, and Pickford. We offer a wide range of insurance and financial services, such as Auto Insurance, Homeowners Insurance, Renters Insurance, Life Insurance, Business Insurance, Health Insurance, Pet Insurance and Financial Services, to customers throughout the Eastern Upper Peninsula and surrounding areas.

Our team, consisting of highly skilled individuals, has over 35 years of combined State Farm experience and is committed to providing exceptional service to our customers. We are a family that works together to help make your life go right by safeguarding what matters most to you.

As a lifelong resident of the Sault Ste Marie area and a graduate of Lake Superior State University with a Bachelor's and Master's Degree in Business Administration, I understand the needs of our customers. We can help small business owners with their Commercial Insurance needs, as well as provide boat insurance, motorcycle insurance, snowmobile insurance, camper insurance, ATV and UTV insurance.

Give us a call for a free quote on Car Insurance, Home Insurance, Life Insurance, or Health Insurance, and let us help you choose your personal price plan today!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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Our Commitment - Our team and I are dedicated to establishing strong connections built on respect and effective communication. We are committed to delivering exceptional customer service through a comprehensive range of products and services such as Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, Health Insurance, Business Insurance, RV Insurance, and Financial Service Products. Our aim is to foster an environment that is both professional and comfortable, enabling us to cultivate lifelong relationships with our policyholders. We strive to ensure that we are informative, visible, and memorable in our interactions. We warmly welcome the communities of Sault Ste Marie, Brimley, Pickford, Rudyard, Cedarville, Kinross, and the surrounding Eastern Upper Peninsula into our State Farm family!

Susan Bartz is our Customer Service Manager. Susan handles everything in the office AFTER a policy issues. Things such as coverages, billing questions, payments, forms, and more all fall on Susan’s shoulders.

Karren Deibler handles office claims. Hopefully you won’t need to speak to her, but if you do, she will help you file a claim, walk you through the process and assist with any questions or concerns you may have along the way.

Dawn Sims is here to work with people just like you, who call our office looking for coverage to protect what matters most to them. Be sure to tell friends and family to give her a call!

Susan Bartz State Farm Agent Team Member

Susan Bartz

Customer Service Manager

I have over 20 years of insurance experience and was born and raised in Michigan. I have lived in Sault Ste. Marie since 1993 and enjoy hiking, boating and snowmobiling.

Dawn Sims

Multiple Line Representative

Hello! My name is Dawn, I moved back home to the UP a few years ago after living in Southern Michigan for sometime. I love the outdoors, being with family and friends.

I enjoy working with the community, getting to know people and helping them understand their insurance. I am licensed in auto insurance, homeowners insurance, recreation vehicle insurance, health insurance, life insurance and business insurance. I'm here to help you choose the coverage that you want and need to protect what's important to you!

Karren Deibler State Farm Agent Team Member

Karren Deibler

Customer Service Representative

I have been with State Farm in Customer Service for 5 years, with the last 2 focused on claims service. When I'm not working on claims, I spend my time as a potter, both on the wheel and hand-building functional kitchen pottery. I also enjoy hiking, boating, cross country skiing and reading.