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State Farm® Insurance Agent Kristi Harwood-Causley

2637 Ashmun Street
Sault Ste Marie, MI 49783

Behind Taco Bell and Old Mission Bank; Building is shaped like a barn

Profile photo of a State Farm Agent named: Kristi Harwood-Causley

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Office Info

Office Hours

9am - 5pm
After Hours by Appointment
Call us 24 hours a day!


2637 Ashmun Street
Sault Ste Marie, MI 49783



The Kristi Harwood-Causley State Farm Insurance office is proud to serve Northern Michigan including; Sault Ste Marie, Brimley, Kinross, Rudyard and Pickford. We offer Auto Insurance, Homeowners Insurance, Renters Insurance, Life Insurance, Business Insurance, Health Insurance and Financial Services in the Eastern Upper Peninsula and surrounding areas.

My team and I work with customers from all over the Eastern UP and Northern Michigan. I have lived in the Sault Ste Marie area my entire life. My office has been serving State Farm insurance customers since 2013 and we have over 35 years of combined State Farm experience. I am a graduate of Lake Superior State University and have a Bachelor's and Master's Degree in Business Administration.

Give us a call if you would like a local agent to assist you with your insurance and financial service needs. We are a family of highly skilled individuals working together to provide a remarkable experience and to help make your life go right by protecting what is important to you. My team of Licensed Insurance Professionals are here to help you choose the insurance coverage you want and need. Not only can we help you with Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, Health Insurance and Financial Services, we are able to assist small business owners with their Commercial Insurance needs. We also offer boat insurance, motorcycle insurance, snowmobile insurance, camper insurance, ATV and UTV insurance.

Give us a call for a free Car Insurance, Home Insurance, Life Insurance or Health Insurance quote today!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities, Home Loans

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Our Passion Statement - My team and I pledge to create relationships that are based on mutual respect and open communication. We will provide exceptional customer service by offering products and services (Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, Health Insurance, Business Insurance, RV Insurance and Financial Service Products) that meet our policyholders current and future needs. Our goal is to provide a professional and comfortable setting that will allow us to grow these lifelong relationships. We strive to INFORM, be VISIBLE and be REMEMBERED.

We welcome the Sault Ste Marie, Brimley, Pickford, Rudyard, Cedarville, Kinross and surrounding Eastern Upper Peninsula communities into our State Farm family!

Susan Bartz is our Customer Service Manager. Susan handles everything in the office AFTER a policy issues. Things such as coverages, billing questions, payments, forms, and more all fall on Susan’s shoulders.

Karren Deibler handles office claims. Hopefully you won’t need to speak to her, but if you do, she will help you file a claim, walk you through the process and assist with any questions or concerns you may have along the way.

Dawn Sims is here to work with people just like you, who call our office looking for coverage to protect what matters most to them. Be sure to tell friends and family to give her a call!

Susan Bartz State Farm Agent Team Member

Susan Bartz

Customer Service Manager

I have over 20 years of insurance experience and was born and raised in Michigan. I have lived in Sault Ste. Marie since 1993 and enjoy hiking, boating and snowmobiling.

Dawn Sims

Multiple Line Representative

Hello! My name is Dawn, I moved back home to the UP a few years ago after living in Southern Michigan for sometime. I love the outdoors, being with family and friends.

I enjoy working with the community, getting to know people and helping them understand their insurance. I am licensed in auto insurance, homeowners insurance, recreation vehicle insurance, health insurance, life insurance and business insurance. I'm here to help you choose the coverage that you want and need to protect what's important to you!

Karren Deibler State Farm Agent Team Member

Karren Deibler

Customer Service Representative

I have been with State Farm in Customer Service for 5 years, with the last 2 focused on claims service. When I'm not working on claims, I spend my time as a potter, both on the wheel and hand-building functional kitchen pottery. I also enjoy hiking, boating, cross country skiing and reading.